Position Overview
Job Description
We are seeking a Compliance Manager to support mortgage servicing operations and lead regulatory change initiatives across the organization. This is a working manager role responsible for managing servicing compliance, regulatory exams, consumer complaints, and enterprise change management.
This individual will serve as a key liaison between compliance, servicing, and regulators, ensuring the business stays aligned with all applicable laws and requirements.
Key Responsibilities
1. Servicing Compliance
ββ’ Act as the subject matter expert for mortgage servicing regulations (RESPA, TILA, CFPB, etc.)
ββ’ Partner with servicing teams to provide compliance guidance and support
ββ’ Monitor regulatory updates and assess operational impact
ββ’ Maintain policies, procedures, and controls
2. Regulatory Exams Management
ββ’ Serve as the primary point of contact for regulators and examiners
ββ’ Manage the full exam lifecycle (prep, documentation, re...