Role Overview

The purpose of the Compliance Officer is to assist Questrade in the supervision of client and account activity and provide support investigating escalated complaints and document requests from external regulators.

Benefits

• Health & wellbeing resources and programs
• Paid vacation, personal, and sick days
• Competitive compensation and benefits packages
• Work‑life balance in a hybrid environment with at least 3 days in office
• Career growth and development opportunities
• Opportunities to contribute to community causes
• Work with diverse team members in an inclusive and collaborative environment

Responsibilities

• Investigate client complaints escalated to Compliance and draft written responses as delegated by the Manager, Business Integrity
• Gather documentation and responses to reques...