Advance your technical career with Compugen as a Deskside Support Analyst in Regina, SK. Provide essential in-office support and troubleshoot technologies to enhance user experience.

In this critical role, you will be tasked with resolving issues related to Windows 10/11 and Microsoft 365 applications. Your expertise in hardware support, user administration, and endpoint management will be vital for ensuring smooth operations in a large enterprise. Excellent communication and strong troubleshooting skills will set you up for success in this environment.

Key Responsibilities: • Resolve issues with Windows 10/11 and Microsoft 365 applications • Administer user access and secure collaboration permissions • Support endpoint management using Intune • Provide hardware support for laptops, desktops, and peripherals • Ensure thorough documentation of ticketing processes

Requirements: • A+ Certification and relevant technical degree • At least 3 years of enterprise su...