Overview

We are seeking a Computer Operations Analyst to support and maintain enterprise data center and cloud environments. This role is responsible for monitoring system performance, ensuring service availability, managing backup operations, and supporting incident resolution in a fast-paced, mission-critical environment.

Key Responsibilities

• Monitor and operate midrange systems to ensure high availability and performance of business-critical services
• Perform proactive system monitoring and respond to service health issues to prevent disruptions
• Execute batch processing schedules and manage related incidents or failures
• Conduct first-level troubleshooting, incident handling, escalation, and resolution
• Support system administration tasks such as file restoration, account management, and security updates under guidance
• Perform system startup and shutdown procedures in accord...