Diagnose and troubleshoot hardware and software issues on desktops, laptops, and other devices to identify root causes and provide effective solutions.
Perform repairs, upgrades, and installations on computer systems, ensuring all work is done to company standards and customer satisfaction.
Maintain accurate records of services performed, including parts used, labor hours, and customer information.
Proven experience in computer repair, with knowledge of both hardware and software troubleshooting techniques.
Strong problem-solving skills and the ability to work independently or in a team to resolve technical issues efficiently.
Familiarity with common diagnostic tools and the ability to stay up-to-date with emerging technology and repair techniques.
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