Install, configure, maintain and troubleshoot servers, networks, virtualization platforms and IT infrastructure (on-premise and cloud where applicable)
Monitor system performance, availability and capacity to ensure services meet agreed service levels
Perform ongoing monitoring of system logs, security alerts and performance metrics, and resolve technical issues proactively
Participate in capacity planning, system upgrades, infrastructure refresh projects and disaster recovery testing
Security & Backup
Test, deploy and maintain security patches and updates for operating systems, servers, network devices and critical systems
Support and maintain IT security practices, including endpoint protection, access control, system hardening and vulnerability remediation
Maintain and improve backup, disaster recovery and redundancy str...
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