Computer Systems Support Specialist - On-site Aqueity is looking for a skilled Computer Systems Support Specialist who is responsible for providing technical support and troubleshooting services to our clients.

The Computer Systems Support Specialist supports and resolves issues related to workstations, printers, servers, networks, Microsoft 365, and vendor-specific hardware and software.

This role requires strong technical aptitude, excellent customer service skills, and the ability to diagnose and resolve a wide variety of IT issues in a fast-paced Managed Services environment.

Responsibilities Technical Support & Troubleshooting Provide IT support for Microsoft core business applications, operating systems, and cloud services Provide technical support at the network level:

• WAN and LAN connectivity, routers, firewalls, and security Provide basic remote access solution implementation and support: VPN, remote services, and Citri...