A Concierge Agent at ConradDubai serves as a key point of contact for guests throughout their stay providing information about the hotel and the local vicinity and is responsible for creating an unforgettable guest experience.
What will I be doing
A Concierge Agent atConradDubaiisperforming the following tasks to the highest standards:
- Serve as a key point of contact for guests and efficiently respond to guest enquiries.
- Extend a warm welcome to arriving guests and assist guests upon their departure as required.
- Engage with guests throughout their stay and assist in providing each guest with a tailored guest experience based on their needs and preferences.
- Provide information recommendations and booking services for a wide variety of guest enquiries including city tours theatre tickets restaurant bookings medical services transportation flight bookings etc..
- Process and deliver messages fo...