Job Title: Concierge / Workplace Ambassador
Job Description
This contract Concierge / Workplace Ambassador role focuses on delivering an exceptional, hospitality-driven experience for employees and guests in a corporate workplace. You serve as the primary point of contact at the front desk and throughout the lobby, handling inquiries, coordinating services, and ensuring that workplace operations run smoothly. The position combines customer service, administrative support, and facilities coordination to create a welcoming, high-touch environment that reflects a premium, white-glove standard of service.
Responsibilities

+ Serve as the primary point of contact at the front desk for all employee and guest inquiries, issues, ticket management, troubleshooting, and feedback related to workplace services.

+ Act as the main contact for client requests, ensuring thorough follow-up and seamless handoff of work to internal teams, with timely and clear status updates.