O’Two Hotels is looking for a knowledgeable, connected and guest‑obsessed Concierge to create meaningful Cape Town experiences for guests of Terra by O’Two and Mar by O’Two. This role blends local intelligence, thoughtful anticipation and flawless follow‑through to make the city feel beautifully effortless.

Welcome and assist guests with local recommendations, restaurant bookings, transport, tours and special requests.

Build personalised itineraries and experiences aligned to guest preferences and stay purpose.

Coordinate luggage, transport, airport transfers, parking, deliveries and guest movements.

Maintain strong relationships with trusted local partners, guides, restaurants and experience providers.

Support VIP arrivals, special occasions, in‑room amenities and guest recognition moments.

Communicate guest preferences and arrangements clearly to Front Office, Reservations, F&B, Spa and Housekeeping.