Dealership:L0543 Doral Acura



Doral Acura is Looking for Service Concierge / Rental AgentDriven by Precision. Dedicated to Service. Join Our Service Team!

Are you passionate about delivering exceptional customer service while keeping operations running smoothly? We are looking for a professional, organized, and customer-focused Service Concierge / Rental Agent to become an integral part of our Service Department.

This unique role combines customer service, appointment coordination, and rental fleet management to provide a seamless experience for every guest from check-in to vehicle return.

What You'll Do

Customer Experience

+ Answer incoming service calls and assist customers professionally.

+ Schedule and confirm service appointments.

+ Educate customers on previously declined maintenance recommendations and available service opportunities.

+ Contact customers regarding upcoming maintenance nee...