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Overview
The Catering & Conference Services Manager is responsible for selling catering events and servicing catered & group events after it is booked. This is achieved through establishing and building strong client relationships; negotiating and finalizing through to contract; planning all event catering and operations; maintaining service and regular contact during the program; subsequent client follow up, billing and financial closure. The Catering & Conference Service Manager serves as the property liaison between client and operating departments to ensure a successful meeting and to generate repeat business. Is also responsible for coordinating and supervising assigned group business after it is booked by the sales department, and through completion of the event or function, while maintaining profitable operations and high quality products and service levels. He/she is expected to market ideas to promote business;
Additional ongoing responsibilities ...