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Configuration Analyst – CMDB Manager

Company

ScaleneWorks

Location

Bengaluru, Karnataka

Posted

June 05, 2026

Position Overview

  • CMDB Management & Maintenance:
  • Oversee the design, implementation, and continuous improvement of the ServiceNow CMDB.
  • Ensure the accuracy and completeness of CI (Configuration Item) data through audits and reconciliation.
  • Establish and enforce data governance policies and standards for CMDB.
  • Configuration Management Process Ownership:
  • Define and implement configuration management processes, policies, and procedures.
  • Collaborate with IT and business stakeholders to align CMDB data with organizational needs.
  • Monitor and resolve issues related to CMDB performance and compliance.
  • Integration and Automation:
  • Lead integration of CMDB with other ITSM/ITOM modules such as Incident, Problem, Change, and Asset Management.

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