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In this role, you will research, reverse‑engineer, and document the configuration structure of IT products and platforms. You will identify configuration items (CIs), map their relationships and dependencies, and produce implementation‑ready documentation that enables development teams to build integrations correctly.
The challenge: Information is fragmented, scattered, incomplete, and sometimes comes from multiple authoritative sources. It lives across architecture documents, wikis, internal tools, reporting systems, and platform UIs. Your job is to find it, evaluate it, connect it, and make sense of it — largely on your own.
This is not a CMDB operations role. This is not an engineering role. This is not a project management role.
This is an investigative, analytical role for someone who naturally reverse‑engineers how things work, recognizes patterns in data that evolved over time, and builds clarity where none existed before.