Connected Support Specialist

Work Location:  Calgary, AB.

Bosch Truck Group Inc.
has an excellent opportunity to join our team as a Connected Support Specialist to assist fleet managers with dedicated customer support for our Geotab telematics and OnCommand Connection diagnostic solutions.
 Geotab is a leading software provider in telematics and fleet asset management and OnCommand Connection is a remote diagnostic system that is based on an open architecture system for fleets of all makes and models.
 These solutions provide fleet managers with real time data to better manage their fleet of vehicles and equipment. 

The Connected Support Specialist will be the main contact for our fleet customers for technical or software support including the following:

• Provide end-user support to clients via email, support tickets and phone calls.


• Perform remote troubleshooting through diagnostic t...