*_JOB DETAILS_*
*Department:*Connection Center
*FTE:*1.00 (80 hours per pay period)
*Workdays:*Monday - Friday
*Shift(s):*Days
*Shift Length:*8 hours
*Location:*Remote*
*//*Applicants will need to be within 100-mile radius of our downtown campus.*//
The Connection Center is a fast-paced, high-volume inbound call center where our schedulers play a critical role in delivering exceptional service. Team members are expected to multitask efficiently—speaking with patients, scheduling appointments, documenting conversations, and resolving escalations—all while maintaining professionalism and composure in a dynamic environment.

The Connection Center is open Monday through Friday, 7:30 AM to 5:30 PM. Shifts will be based on the current business needs and staff seniority. The schedule will be decided following the 4-week training period. The training period will be scheduled on Monday through Friday, 8:00 AM to 5:00 PM, and will be held on campus for only 1 week...