Connectivity Centre Agent

With the global growth of our brands, you will be responsible for handling all calls, both internal and external in an efficient and courteous manner with high personalized service and attention to detail, as per the standards of One&Only.

Project a favorable image of One&Only the Palm to the public via telephonic interactions always. Assist in coordinating all guest requests in a timely manner and ensure proper function of Call Center as the central communication point of the Resort.

Agent anticipates the needs of guests, including prearrival journey and executes all requests in a timely fashion. You will be instrumental in creating an environment & executing service that is second to none by consistently seeking opportunities to create everlasting memories and build relationships.

Qualifications

Good candidate will be reporting directly to the Guest Experience Manager. He/She must be highly qualified and must...