ITG Communication is currently hiring for Construction Supervisor (Bergland, MI).
Responsible for leading and manage a team of field technicians to ensure efficient and high-quality service delivery in fulfilment operations. Act as a liaison between technicians and management to optimize field operations and customer satisfaction.
Responsibilities
Key Responsibilities:
• Allocate work, manage daily schedules and supervise a team of up to 15 field technicians to execute the fulfilment operations work.
• Conduct quality checks and job site observations to ensure adherence to client standards.
• Perform truck inspections and ensure proper maintenance of company vehicles, equipment, tools.
• Address and resolve customer escalations and complaints with the objective of resolving issues at the earliest opportunity to ensure client and customer satisfaction.
• Implement safety protocols and ensure compliance among team members.
• Provide ongoing trainin...