Lead & drive technology design, implementation, execution, and/or optimization for projects/accounts to accelerate customer outcomes.
Provide/assist customers with integration and implementation of tools, systems, and service assurance for Cisco technologies.
Assist the deployment of service provider solutions tailored to customer environments, applying the LCS framework.
Support presale activities and translate business requirements into solution design.
Build customer simulations in test labs to resolve/validate issues.
Jointly create and deliver customer collateral, portals, documentation, and knowledge transfer.
Support customer technology transitions, influencing solution architectures and services.
Align with and support company policies and processes and utilize relevant tools to efficiently execute the role and support Professional Services’ strategies and goals.
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