CONSUMER AFFAIRS SPECIALIST

FULL TIME | REMOTE OR HYBRID AT JOSTENS' OWATONNA MN FACILITY



ABOUT YOU:

Are you looking for a service focused position? If so, apply now to be a consumer affairs specialist with Jostens. You will be at the forefront of handling escalated situations, ensuring every customer feels heard, valued, and satisfied while making a real difference in their experience. In this role, you will evaluate and investigate complex consumer concerns, then confidently recommend the best path forward. In every case, you’ll champion fair, compliant outcomes by aligning with company policies and consumer protection laws, making an impact on both the customer experience and organizational integrity.




YOU WILL:


+ Provide direct consumer support and resolution regarding issues with Jostens products and services.

+ Establish relationships and promote strong communications with internal and external customers...