Job Description
We are seeking a Consumer Sales Agent to join a fast-paced, family-oriented field marketing organization that works with Medicare and Medicaid populations, primarily servicing individuals under 65. This is an inbound, service-focused role with provided leads — no cold calling or self-sourced leads required. The agent will work in a call center environment handling CSR-style inbound calls and passing qualified opportunities along appropriately.

Key Responsibilities

Handle inbound consumer calls in a call center environment
Support Life, Health, and Annuities products for under-65 populations
Provide excellent customer service and pass qualified opportunities forward
Manage an in-house book of business (approximately 20 client interactions per day)
Complete callbacks within 3 days
Meet quality assurance and customer satisfaction standards
No sales quotas and no cold calling

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