Perform outbound calls to promote or update consumers on promotions, marketing activities including club membership.
Meet the Key Performance Indicators (KPIs) set forth by the Company.
Attend and meet all key responsibilities within the required turnaround time set forth by the Company.
Capture and update information provided and obtained from consumers onto the system always.
Handle general or nutrition enquiries, feedback and provide resolutions to consumers over the phone, via social media, emails and live chat.
Perform general enquiries upstream, selling process and after-sale service with customers throughout the different media channels such as telephone, email, website, web chat, social media.
Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, mainten...
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