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Contact Center Agent

Company

Norman Regional Health System

Location

Norman, Oklahoma

Posted

June 22, 2026

Position Overview

 Job Description 

Job Summary

Obtains all patient and insurance information and responsible for check in/out patients.
Performs insurance verification and patient payment collection.
Supports effective and efficient patient care and clinic flow.
Manages documents appropriately.
Possesses critical thinking skills and provides feedback for continuous improvement.
Successfully receives direction and ensures timely and accurate follow-through of assignments.

Qualifications

Education
High school diploma or equivalent is required.
Computer knowledge required.
Prefer additional education in medical terminology, electronic medical record training, or business classes. 
Experience
One year clerical experience and six months health-care experience are required preferably in a similar role. 
Prefer medical office, insurance, r...
        

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Contact Center Agent

Position Overview

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