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At Pacifica Continental, we are currently working with a leading global electronics company in search of a Contact Center Manager to join their team!
Position Title: Contact Center Manager Division: Contact Center Operation Team/Group: Customer Satisfaction Role Objective ● Responsible for SEASA’s Contact Center operation through all the channels: call center, chat, Samsung.com, etc.
Also responsible for all the customer´s VOC and claims.
Minimum Requirements ● Academic Background: Graduated student from the careers of Administration, Psychology Ind...