Job Posting: Contact Center Senior Manager (LT)

State Teachers' Retirement System

JC-522823

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Contact Center Senior Manager (LT)
SUPERVISOR II

$7,872.00 - $9,781.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

**Final Filing Date:** **7/23/2026**

**Job Description and Duties**

**Please note that this is a limited-term position with the possibility of being extended up to 24 months or becoming permanent.**

**Current In-Office Requirement:** Two (2) days per week (Tuesdays and Wednesdays)

The CalSTRS Customer Service Division is seeking a motivated individual to work as a Supervisor II over the Contact Center Team.

Customer Service is the first point of contact for CalSTRS’ members, benefit recipients, and other constituents. Through multiple communication channels which include telephone, secur...