David Kennedy Recruitment is working with a company dedicated to the sale and installation of security systems that is seeking to onboard a Contact Center Supervisor for the weekend shift to join their team in Málaga.

Position: Contact Center Supervisor

Location: Mijas, Malaga

Employment type: Weekend shift - Friday - Monday

Remuneration: Base salary

About the role.

We are looking for a results-driven Contact Center Supervisor to manage and develop a team of sales agents in a fast-paced, performance-focused environment. This role combines leadership, coaching, and data-driven decision‑making to drive conversion rates and team success. If you are passionate about motivating people, optimizing sales performance, and achieving targets, this could be the perfect opportunity to take the next step in your career.

DUTIES AND RESPONSIBILITIES:

• Conduct call monitoring and co-listening sessions, steppi...