About the Role

We are looking to recruit an
experienced Contact Centre Advisor to join our busy team. You will be responsible for
booking annual services, MOT’s and repairs through inbound and outbound calls.
There will also be an element of cross selling within this role.

Customer experience is at the
centre of everything we do. This is a customer focused role and will involve
dealing with our valued customers over the phone and email whilst also liaising
with our dealerships to resolve any issues.

This a full time permanent
position working 42.5 hours Monday to Friday including Saturdays on a rota
basis.

Our ideal Contact Centre Advisor

To be successful in this role
you will:

- Have a friendly and
professional telephone manner

- Have previous experience in a
customer service role

- Be able to work at pace with
accuracy and attention to detail