CONTACT CENTRE TEAM LEADER

MANCHESTER - HYBRID

UP TO £35,000 + £45,000 OTE + GREAT BENEFITS

THE OPPORTUNITY:

Get Recruited are working exclusively with a well-established, customer-focused business that's looking for an experienced Contact Centre Team Leader to join their team.

This is an exciting opportunity to lead a team in a fast-paced environment where customer experience and commercial performance go hand in hand. The team currently manages a mix of inbound and outbound customer interactions, but the business is now placing a greater emphasis on growing its outbound sales activity.

They're looking for a hands-on people leader who can inspire, coach and develop advisors to become more confident in outbound sales. This isn't a role where you'll be expected to make sales calls yourself, but you'll need to have a strong background in outbound sales so you can effectively mentor and motivate the team to maximise opportunities and drive perfo...