Description

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.

Role and Key Responsibilities:

• Develop training material as per the targeted audience/learner profiles to design tailored content using various instructional strategies.

• Develop engaging and learner-centered content using tools such as Articulate SL 360 and Rise 360, Vyond, and similar tools.

• Apply instructional design models (e.g., ADDIE, SAM, Bloom’s Taxonomy) to structure learning experiences across various modalities—eLearning, instructor-led, virtual, and blended.

• Create storyboards, scripts, assessments, facilitator guides, and job aids, etc.

• Collaborate with SMEs and proj...