On-site - Makati 1-3 Yrs Exp High/Senior High School Full-time

Overview

Job title: Customer Service Representative - Content Moderator
Sites: CNNX GBC
Work Set-up: Onsite
Schedule: Shifting
Total Package: 23,500

Job Description

The CSR for a Content Moderator account is responsible for reviewing and managing user-generated content to ensure it follows community standards and client policies. The role includes addressing user concerns and escalating sensitive cases when necessary. The position requires strong attention to detail and the ability to maintain a safe and positive online environment.

Responsibilities

• Review and moderate user-generated content
• Remove harmful or inappropriate posts
• Respond to user comments/messages
• Maintain reports and logs

Qualifications

• HS Graduate (Old Curriculum) or SHS Graduate
• With 1 year combined exper...