Job Title: Continuous Service Improvement Management Lead

Job Category: Consulting

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI with Polygraph

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Local

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**The Opportunity** : We are seeking an experienced and dynamic Continuous Service Improvement Management Lead to drive our organization's efforts in enhancing service quality, efficiency, and customer satisfaction. The ideal candidate will lead initiatives to identify, implement, and measure improvements across our service delivery processes.

**Responsibilities:**

+ Lead and manage the continuous service improvement team, providing guidance and mentorship
+ Develop and implement a comprehensive continuous service improvement strategy aligned with program goals.
+ Lead cross-functional teams in identifying areas for improvement and implemen...