Grow your expertise with a Sr. Desktop Support Analyst position in North Toronto. This contract role emphasizes Networking and Desktop support within a dynamic environment.
In this role, you will support around 2,000 users, provide Lotus Notes password resets, and manage complex hardware and networking issues. Key skills include proficiency in Windows Office Suite and BlackBerry support, accentuated by excellent service and communication capabilities, especially when working with executives.
Key Responsibilities:
• Perform password resets and ID administration via Lotus Notes
• Address hardware issues for PCs and Laptops effectively
• Provide comprehensive support for BlackBerry devices
• Deliver exceptional customer service at all levels
• Prioritize support tasks in a fast-paced environment
Requirements:
• 5 to 7 years in PC support and networking roles
• Recent experience with Lotus Notes and ID management
• Minimum 3-year college diploma or technolo...