Core Functions & Key Performance Indicators (KPIs)

• 1.1 Planning: Establishing objectives, determining a course of action to achieve organizational goals; setting up budget in relation to departmental & organizational objectives; identifying and evaluating trends and options; defining objectives.
• 1.2 Leading: Maintaining staff by selecting, orienting, and training employees; maintaining a safe & harmonious work environment; developing succession & personal growth opportunities; leading & influencing subordinates to be enthusiastic about exerting effort to attain organizational objectives.
• 1.3 Organizing: Directing & coordinating activities to ensure everyone is aware of what is expected; organizing people and resources effectively.
• 1.4 Controlling: Monitoring budget and evaluating activities to achieve departmental & organizational plans; establishing standards, comparing performance against standards, a...