Company : TenTwenty
Role : Chief Operating Officer (COO)
Location : Dubai UAE
Language : English (fluent)
WFH policy : Onsite
Industry : Digital Agency
Product : Website/App UI/UX Design Web Applications (SaaS) Ecommerce Digital Consulting Global Hosting Solutions
ICP : Federal & Local Governments Multinationals
Size and functions of local team : 55 FTE 10 nationalities).Role description:

• Overseeing daily agency operations project delivery team management resource allocation
• Acting as the primary escalation point for highpriority client concerns
• Mentoring and motivating project managers and department heads to drive performance
• Monitoring project budgets and ensuring monthly profitability targets are met
• Translating CEOs vision into operational plans and executing them
• Establishing KPIs for project success and operational health