Position Summary

Northern Health is looking for an experienced, highly efficient, and self‑directed Coordinator, Enhanced Technical Support to support the Information and Technology Services department.

The Coordinator provides advanced IT support to users with specialized requirements, including senior leaders and executive stakeholders. The role requires troubleshooting complex technical issues, installing and configuring hardware and software, and managing mixed vendor environments autonomously and with expertise. As a technical liaison, the Coordinator interprets client needs and delivers optimal solutions, ensuring timely resolution of issues.

A key aspect of this position is the capacity to engage effectively with executive‑level clients, demonstrating exceptional professionalism, discretion, and strategic communication. The Coordinator anticipates and understands the unique needs of senior leadership, providing tailored technical guidance and fost...