**Employment Type:**
Full time
**Shift:**
Day Shift

**Description:**

**Coordinator of Patient Experience - FT Days - Monday - Friday**

**Hours: 7:30am - 4:00pm**

**Location: On-site at St. Peter's Hospital Campus**

**Position Summary:** In accordance with the Mission, Vision and Values of St. Peter’s Heath Partners, the Coordinator of Patient Experience contributes to the day-to-day functions related to the Office of Patient Experience. The primary goal is to hear the voice of patients and families related to both positive and negative experiences within St. Peter’s Health. The coordinator acts as a liaison with clinical leadership, service areas, risk management, quality and others, to manage all aspects of complaint management and support the organization in efforts be “the most trusted health partner.” In addition, the coordinator participates in moderate to high complexity projects including analytics, improvement support, ...