Job Description

Summary

The Tenant Services Coordinator supports BGIS clients by coordinating the delivery of small‑scale maintenance projects, workspace changes, design services and office services. This position also manages the resolution of tenant issues related to the delivery of tenant service projects and is responsible for assembling scope and specifications, tendering, financial administration and monitoring contractor performance for tenant service and base building projects.

Key Duties & Responsibilities

• Receive, process and validate service requests received by telephone, e‑mail, and personal visits and maintain service call/work order tracking as required.
• Co‑ordinate BGIS and subcontracted forces to deliver required tenant services within the scope of the position.
• Provide assistance and support to Facility Managers with respect to the delivery of small‑scale tenant service projects by determining skill...