Corporate Travel Operations Manager

Work Location: Makati
Work Schedule: Monday to Friday
Work Setup: Onsite

Job Summary

The Corporate Travel Operations Manager is responsible for managing travel operations for corporate clients, ensuring efficient booking processes, excellent customer support, and seamless coordination with travel partners. The role also involves overseeing operations staff and maintaining service excellence.

Key Responsibilities

• Manage daily operations related to corporate travel bookings and reservations
• Handle executive and VIP travel requirements
• Coordinate with airlines, hotels, and travel suppliers for client requests
• Lead and mentor operations and ticketing teams
• Monitor operational performance and service delivery standards
• Resolve booking issues, escalations, and client concerns promptly