Join a team as a Senior Technical Analyst focused on application administration and support for COTS implementations in a prominent mining organization. Work hybrid with hands-on system management and user support.
This role requires experience in running COTS application support, including system configuration, vendor coordination, and Tier 2/3 assistance. You will be the pivotal link between business needs and technical execution throughout the project lifecycle. Additionally, your focus on license management will enhance operational efficiency.
Key Responsibilities:
• Administer and support COTS applications effectively
• Troubleshoot complex systems for field operations
• Manage communication with vendors and support staff
• Oversee software license management processes
• Engage in user acceptance testing and feedback
Requirements:
• Proven experience as an IT technical analyst
• Direct involvement in COTS implementation and support
• Strong capabil...