This is a remote position. 6 months contract with a Local Authority Job Title: Council Tax Administration Officer Job Purpose To provide efficient administrative support within the Council Tax Service, ensuring the accurate processing of customer information, correspondence, and system records. The post holder will be responsible for importing and managing emails within the Civica DIP360 system, maintaining accurate records, and supporting the delivery of an effective and customer-focused Council Tax service. The role requires strong administrative skills, attention to detail, and proficiency in Microsoft Office applications, alongside working knowledge of Academy and Civica W2 systems. Key Responsibilities Administration and Data Processing Import and process emails from the Council Tax mailbox into the Civica DIP360 system. Accurately record and maintain customer information and case records. Ensure correspondence is correctly allocated and processed within agreed timescales. Manage ...