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Counsellor, Crisis Call Diversion

Company

CMHA Thames Valley Addiction and Mental Health Services

Location

London, Ontario

Posted

July 08, 2026

Position Overview

Counsellor, Crisis Call Diversion Direct Service - (OPSEU)  Part-Time, Contract (Ending: December 31, 2027)   London, Ontario (London Zone) This posting is the result of an upcoming vacancy - Application Deadline: July 13, 2026 - We believe when individuals in our community experience an urgent mental health or addictions crisis, they deserve a response that is person-centred and supportive, while focusing on personal dignity and wellbeing.


The Crisis Call Diversion (CCD) program is a partnership with the London Police Service (LPS).


Staff are positioned at the London Police Service Communications Centre to work with call takers and dispatchers to divert non-imminent risk mental health calls away from a police response and towards a more appropriate mental health response.


Crisis Call Diversion staff will support individuals accessing emergency services through the London Police Services (LPS) by providing a psychosocial response in order...

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