JOB DETAILS

Should assist the customers at the counter with their queries and at the same time provide them with the resolution effectively
Should ask questions and provide relevant information to the customers that they might need and then list down the orders which the customers might purchase thereby providing them excellent service

Must treat all the customers with respect and courtesy

Should mention each and every record in the computer including customer details and customer orders, pricing, quotations and should be able to retrieve it whenever needed

Need to follow up on the orders which the customer makes and should be upbeat while resolving problems and ensuring customer satisfaction

Should provide with quotes of various quotes which is appropriate
FUNCTIONAL AREA
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