We are seeking a dedicated and proactive Credit and Collection Associate to join our team. The primary responsibility of this role is to manage the credit and collections process, ensuring timely payments from customers while maintaining positive relationships. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities:

Collections:

• Contact customers to follow up on overdue payments and negotiate payment plans when necessary.
• Investigate and resolve discrepancies or disputes related to billing or payment issues.
• Maintain accurate records of all collection activities and communications with customers.

Cash Application:

• Apply incoming payments to customer accounts accurately and efficiently.