Job Title: Credit & Collections Analyst
Job Description
The Credit & Collections Analyst manages commercial credit and collections activities to support the full Order-to-Cash process. This role evaluates customer creditworthiness, monitors credit exposure, maintains accurate customer credit data, and works closely with Sales, Customer Service, and Finance teams to improve cash flow, reduce bad debt, and ensure timely order releases. The analyst also develops and enhances reporting, drives process improvements, and provides backup support to the Credit Manager as needed.
Responsibilities

+ Manage high-volume business-to-business (B2B) collections to ensure timely customer payments and improved cash flow.

+ Perform outbound collection calls and account research to resolve past-due balances and reduce delinquency.

+ Negotiate payment plans with customers and escalate issues appropriately when resolution is not achieved.

+ Review customer finan...