YOUR RESPONSIBILITIES WILL INCLUDE:

LIAISON:

• Customers  – Telephone calls to customers, addressing queries, debtors correspondence and collections

• Sales team – Monthly debtors review meetings, frequent follow-up on credit control matters

• Customer service – Working together with CS team regarding releasing of orders and query resolution

• Supply Chain - Shipping documentation and process

• SSO – Customer master data changes/New customer creation, credit note processing, payment allocations

NEW CUSTOMER CREATION / EXISTING CUSTOMER AMENDMENTS: (15%)

• Organise all documentation (internal and customer) required for new credit applications or updating/amendment of existing customer terms

• Perform credit reference checking for new account applications where applicable

• Submission of customer master change requests t...