Position Overview
Description
We are looking for a Credit & Collections Specialist to join our team in Lakeland, Florida. This position supports the credit function by evaluating customer accounts, monitoring receivables, and helping maintain healthy payment activity across a commercial portfolio. The role is well suited for someone who brings sound judgment, strong follow-through, and the ability to communicate professionally with customers and internal partners.
Responsibilities:
β’ Evaluate new customer credit requests and determine appropriate payment terms and credit exposure.
β’ Monitor assigned receivables by reviewing aging activity, following up on overdue balances, and taking timely action to improve collections performance.
β’ Contact customers regarding outstanding invoices, resolve payment issues, and maintain clear documentation of collection efforts and account updates.
β’ Investigate billing questions and account discrepancies by partne...