Credit Control & Customer Service Administrator

Emersons Green, Bristol
£28,000 – £32,000 + benefits
Full-time | Office-based

We’re working with a growing business in Bristol looking for a Credit Control & Customer Service Administrator to join their team. This is a varied role combining customer service, credit control, and administration.

If you’re confident on the phone, organised, and comfortable handling payments and customer queries, this could be a great fit.

Please note: This role is available for an immediate start and will initially be offered on a temporary basis, with the potential to become permanent for the right candidate.

The Role

Act as a first point of contact for customer queries via phone and email

Manage complaints and resolve issues in a professional, timely manner

Monitor outstanding balances and follow up overdue accounts

Contact customers to discuss invoices and agree payment plans
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