The role is responsible for accountability for bad debt, credit policy creations, amendments, and compliance across the value chain. To Manage the entire Postpaid Credit Risk life cycle including end to end customer credit strategies, provisioning and managing bad debt and P&L credit losses.
Role Responsibility
Provide SOP procedure to guide collection, sales, provisioning and billing teams in the following activitiesCustomer vetting – new acquisition and existingSecurity depositCredit and consumption limitsDunning and dunning exemption managementPayment plans and settlementWrite offsReconciliation and adjustments h. RecoveryReconnectionSOP deviation management and deviation consequence implementation as requiredMaintain independence, delivering timely escalation of risks and issues where risk management tolerance of Vodafone...