Credit Controller

HX is a purpose‑led explorer company dedicated to sustainable expedition experiences worldwide. As a Credit Controller, you will manage credit control, ensuring timely cash allocation to customer accounts, and escalating issues where necessary while reporting to the Accounts Receivable Manager.

Key Responsibilities & Deliverables

• Timely preparation and distribution of monthly travel agent statements.
• Proactively chase travel agents and direct customers for overdue payments via email and phone.
• Build and maintain effective, user‑friendly working relationships with internal and external partners to manage debtors.
• Handle inbound emails for the Accounts Receivable team and respond to internal/external queries.
• Assist with month‑end close processes and internal reporting.
• Support prompt allocation of cash to customer accounts.
• Assist with incoming bank reconciliations when ...