Responsibilities

• Prepare and send customer statements
• Record and allocate customer payments to the correct accounts
• Contact customers by phone or email to follow up on overdue accounts
• Reconcile customer accounts and investigate payment discrepancies
• Resolve customer queries regarding invoices or payments
• Prepare debtor age analysis and outstanding debt reports
• Monitor customer credit limits and report high‑risk accounts
• Process credit notes, refunds, and account adjustments where required
• Maintain accurate debtor records and filing systems
• Work with the sales, finance, and customer service departments to resolve account issues
• Assist with month‑end financial reporting and reconciliations

Employment Equity

In accordance with the employment equity plan of Tiger Brands and its employment equity goals and targets, preference may be...